Frequently Asked Questions (FAQs)
Massachusetts Cremation FAQs
Q. What is Casper Funeral & Cremation Services’ coverage area for your $1,850 “Simplicity” direct cremation services?
A. The entire state of Massachusetts. Casper Funeral & Cremation Services is a Massachusetts-Licensed funeral service provider.
Q. What does a cremation cost?
A. Our cremation services cost $1,850 with no extra charges. Our complete cremation service includes our professional transportation team picking up your loved one, all necessary city/state/federal paperwork, cremation transportation unit, crematory cost, delivery to and pick-up from a licensed Massachusetts crematory, cremated remains container, plus our professional services all for $1,850. *Additional transportation ferry cost for Nantucket and Martha Vineyard and the cost of mailing cremains.
Q. What makes Casper Funeral & Cremation Services different?
A. We charge less and provide transparent pricing for cremation and all funeral services. For over 90 years, our family-owned funeral & cremation service has helped Boston and Massachusetts families with the loss of a loved one. Read the heartwarming family, hospice, social worker, and clergy testimonials highlighting our professional, friendly, and caring approach. Casper Funeral & Cremation Services is rated A+ by the Better Business Bureau, a Platinum associate member of the Hospice and Palliative Federation of Massachusetts, an associate member of Leading Age Massachusetts and the Massachusetts Senior Care Association.
Q. Do you perform the cremation?
A. No. It is important to know that only cemeteries can own a crematory in Massachusetts. No cremation or funeral service provider (such as Casper Funeral & Cremation Services) can own a crematory. Cemeteries that have a crematory can only do the cremation portion of the overall service.
Q. After death, when can a cremation take place?
A. In Massachusetts, there is a 48-hour waiting period before cremation can take place. The Medical Examiner must sign a cremation authorization and certify that a cremation may take place.
Q. What forms of payment do you accept?
A. We accept all major credit cards and checks. We review with you every possible and available benefit.
Q. What is the first call if a loved one dies at home?
A. If your loved one is under at-home hospice care, call your hospice provider. If not under hospice care, you need to call 911.
Q. Are cremations done individually?
A. All cremations in Massachusetts are completed individually. We use only licensed Massachusetts crematories.
Q. Under Massachusetts law, explain a funeral home and a crematory’s role in a cremation?
A. Unlike other states, there is a clear firewall between the ownership and services of a funeral home (Cannot be owned by a cemetery) and those of a crematory (Cannot be owned by a funeral home.) A Massachusetts-licensed funeral home has responsibility for all cremation planning and services. We select a licensed-Massachusetts crematory to complete the actual cremation and the cremains are delivered back to the funeral home for family for pick-up or mailing.
Q. Do you use refrigeration when sheltering our loved one?
A. Yes, we have state-of-the-art funeral refrigeration.
Q. Can I pre-plan and pre-pay for a “Simplicity” cremation?
A. Call us at 800-314-1890. We will discuss your wishes and direct you to all the required cremation forms. Once you complete the $1,850 cremation arrangements, there are no additional costs. We place your money in a Massachusetts-regulated trust account under your name. These proceeds are used for cremation services at the time of need.
Q. If I or someone I know is faced with a funeral emergency, when can we call you?
A. Casper Funeral & Cremation Services is available 24 hours a day, seven days a week, 365 days a year. Personal service is our absolute top priority. Please call us at 800-314-1890 to help your family.
International Funeral Shipping FAQs
Q. What is included in your $4,650 international funeral shipping cost?
A. We offer a flat international shipping service cost of $4,650 (Plus airfare…).
Q. What makes Casper international funeral shipping different?
A. Casper Funeral & Cremation Services are International Funeral Shipping experts. Our service cost is $4,650 plus airfare…
Q. How long should it take for a deceased to arrive in their foreign country and be buried?
A. Everything is contingent on the receiving country Office of the Consulate General…
Q. Can I pre-arrange funeral shipping/repatriation services?
A. Yes you can. The flat-fee of $4,650 will be locked in and the airfare would be calculated at the time of shipping…
Q. Who coordinates all of the flights and other details?
A. We complete consulate compliance requirements and coordinate all airline travel…
Q. What do I need to do if the deceased is at the Medical Examiner’s, Nursing Home or a Hospital?
A. The first step is to call Casper Funeral & Cremation Services at 800-314-1890…
Massachusetts Veteran Funeral FAQs
Q. What is your veteran funeral services cost to bury at the Massachusetts National Cemetery in Bourne or a Massachusetts veteran’s cemetery?
A. Casper Funeral & Cremation Services provides a low-cost $2,985.00 Direct Massachusetts Veteran’s Funeral with no extra charges.
Q. Who is eligible to be buried in the Massachusetts National Cemetery or a Massachusetts veteran’s cemetery?
A. All Massachusetts veterans are entitled to burial in a national cemetery or a state veteran’s cemetery…
Q. What funeral benefits are a veteran entitled to when buried in a national cemetery or a state veteran’s cemetery?
A. The veteran is entitled to receive a grave marker (regardless of the cemetery) and a flag…
Q. Can a national cemetery grave be reserved ahead of time?
A. You may not reserve space in a national cemetery ahead of time; arrangements are made only at the time of death.
Q. As for Federal VA funeral benefits, who is eligible for these benefits?
A. The VA Burial Benefits allowance of $300 may be available to eligible veterans…
Q. Do you help with Veteran funeral benefits across Massachusetts?
A. Yes – we can help with veteran funerals and VA Funeral benefits for any of our Massachusetts Veterans…
Personalized Funeral Services FAQs
Q. What are the personal pre-planned funeral services that you offer?
A. Here is a list of Personalized Pre-Planned Funeral Services we offer:
- Simplicity Cremation
- Celebration of Life (Memorial Services)
- Eco-Friendly Green Burials
- International Shipping
- Domestic Shipping
- Traditional Funeral Services
- Veteran Funeral Services
- Church Services followed by a Cremation or Burial
- Direct Burial Services at a Cemetery
- Customized Funeral Services
Q. How are transitional funerals with waking hours evolving?
A. While traditional funerals with a wake may always be sought and available, more and more individuals and families are turning to a combination of cremation or graveside burial with a meaningful celebration-of-life “service”…
Eco-Friendly Green Burial FAQs
Q. My parents want an eco-friendly natural burial. Can you help us plan for this in advance?
A. Absolutely. We’d be more than happy to discuss details with you in advance of you needing our services…
Q. Do you have experience offering eco-friendly funerals and green burials?
A. Yes. We’ve been offering eco-friendly funeral and green burial services for many years…
Q. Does an eco-friendly funeral/burial really help “save” the environment?
A. Yes. Conserving natural resources is a direct byproduct of green burials…
Q. Who should I contact at Casper if I’m ready to talk about the eco-friendly funeral & green burial services?
A. You can reach Caspers at 800-314-1890. We can answer all your green burial questions and help you develop a plan…
Our Fax Number is
617-337-3232
Please call us at 800-314-1890 if you require assistance.
